The protection of your Privacy is very important to us and we take all reasonable steps to ensure you a safe and trouble-free experience during your visit to this website. To this end, we have developed this Privacy Policy. This policy describes how the Kakkavos Estate (hereinafter referred to as “Ktima”, “we”, “ours”, or “us”) collects and uses information from the visitors of this website (hereinafter “USERS”).
We use reasonable precautions to protect Personal Information from unauthorized use, access, disclosure, modification or destruction and we comply with the relevant legislative decisions in the collection and handling of this information.
Please read this Policy carefully and if you have any questions or concerns, please send an e-mail to info@ktimakakkavos.gr. By visiting our website you agree to our Privacy Policy and accept the practices described in this Policy.

 

1. Collection and use of Personal Information
The Estate provides services for the sale of products. We collect information in different ways from our USERS. We mainly use this information to provide you with a good online experience and to ensure your protection. The provision of Personal Information is voluntary, but necessary, to provide access to our products and services. We will handle and treat all Personal Information (eg first name, last name, postal address, email address, contact telephone numbers) that we collect and receive in the manner described in this Privacy Policy. Some of our products and services may be offered to USERS in cooperation with another party or our partner. The manner and duration of the information collected is kept by law.
We remind you that you have the right to access, modify and delete your Personal Information. To exercise this right, please contact us via email at info@ktimakakkavos.gr.
We do not share, promote, exchange or otherwise transfer information about our USERS unless otherwise stated or in special cases defined under this Policy.
The Estate will allow authorized and approved professional partners who participate in the operation of the website to have specific access to names, addresses, telephone numbers and e-mail addresses in order to be able to provide high quality services to customers and ensure proper and timely provision of these services. In these cases, all information will be used exclusively for the specific purpose. We may also use such aggregated information for commercial purposes, such as creating ads.
The Estate maintains a file where the details of all registered users are registered. According to our Privacy Policy, the recorded files are kept for a period of one (1) year.

 

  1. Customer Support Services

The Estate provides support services to buyers via email. Answers to questions we receive will always be sent to the email address from which we received the specific question.

  1. Research and Communication by electronic means

From time to time the Estate may conduct surveys, polls and similar initiatives to request information from its USERS. Participation in these surveys is always voluntary and very important, because our results help directly in the improvement of our products, services and operating procedures. Your personal information and answers will always remain strictly confidential. The results of surveys and surveys may be compiled and summarized or made available for general use for commercial and business purposes. This aggregate information will never contain personally identifiable information. All aggregated information, subject to the above conditions, may be shared with other third parties. From time to time the Estate may contact you by electronic means (email, sms) in order to inform you about new products and services offered.

  1. Cookies

We use cookies in order to offer a better experience to the visitor and to enhance the security of our website. The cookies we use carry non-personally identifiable information about your preferences, such as your shopping cart, in order to personalize the content. In addition, they provide anonymous data to third-party applications such as Google Analytics. By using this website, you agree to the collection and use of this information in accordance with the terms of this Policy. You can manage and disable cookies through your browser at any time. For this purpose, we suggest that you consult the “Help” section of your browser.

You can set your browser to deny all cookies or to indicate when cookies are being sent. However, if you do not accept cookies, you may not be able to use parts of our website. To opt out of Google Analytics tracking, you can visit the relevant Google page.

 

  1. Online shopping

The processing of payments for purchases made through our website is carried out securely through a payment processor of our choice. The Estate does not store, process or view credit or debit card information. This information is provided directly by the customers to the payment processor of our choice at the time of purchase.

  1. Third Party Websites and Services

This website may refer to third party websites at any time. The Estate is not responsible for the privacy practices or the content of third party websites. Please note that the use of these third party websites is at your own risk.

  1. Disclosure / Disclosure

The Estate may disclose / disclose Personal Information of USERS only in cases where it is obliged to do so by law and in cases where at our discretion, we believe it is reasonable to disclose this information, indicatively and not restrictively in cases where it is judged necessary in order to identify and initiate a relevant procedure against someone who is considered to be violating the Privacy Policy and / or the Terms and Conditions of Use and / or endangering the protection of our business and / or our USERS and / or customers .

  1. Modifications to the Privacy Policy

Any changes we make to our Privacy Policy will be displayed on this page. We will always update our Privacy Policy, so please visit this page frequently to keep abreast of updates.